Many
issues are a matter of perspective ...
Changes
in IT are the order of the day. Technologies often change. Even many
IT concepts are revised, discarded or renewed. The requirements on
applications, arising from changing business processes, are
constantly presenting new challenges for the generally small IT teams
in small to medium-sized businesses.
Outsourcing
IT services within
These
tasks often take up the entire time of IT departments and let
processing and maintenance of the IT infrastructure such as storage,
servers, operating systems and networks take a back seat. As,
however, the infrastructure is mainly responsible for the smooth
operation of IT and company processes, Autowork has developed a
concept which enables the outsourcing of IT infrastructure within the
company, including full service and regular renewals.
Company
IT is increasingly becoming an information platform for
decision-making. The interaction with customers and suppliers,
including the related processes, contribute significantly to company
success and revenues. It is virtually impossible to do without IT as
the backbone of information. Prolonged downtimes are often critical
to the company.
In
the mid-sized sector, this results in the necessity for companies to
run their own IT within the company or at their location, whereas, on
the other hand, the main emphasis for internal IT staff is on the
maintenance and development of applications. Given the need for
flexibility and security, however, outsourcing the infrastructure is
not practicable.
Successful
components
Assessment
of the existing infrastructure during the reference period as
regards performance requirements (CPU, Memory, Disk IO).
Designing
IT
consolidation through virtualisation and hardware improvement.
Defining
the necessary availability, data security and SLAs.
Implementing
agreements according to milestones. Standardising identical
system
components.
Automating
trouble-shooting by using redundant components and adapted IT
workflows.
Different
perspectives
In
order to solve the increasingly complex IT tasks for clients,
Autowork has developed a solution to outsource the existing
infrastructure without involving third companies. The requirements
regarding availability and data security are identified and then
improved in consultation with the customer.
Using
state-of-the-art technology, the infrastructure will be refined and
updated in line with requirements concerning security and
availability. Taking
advantage of
the opportunities for consolidation as well as improving performance
enables cost-efficient, internal operation of the infrastructure,
including far away locations as well.
The
customer's skilled IT staff will continue performing the
administration tasks and adjusting applications to the daily
business, while maintaining all rights and access options.
Autowork,
with its employees, hardware, software and SLAs, ensures that the
infrastructure consisting of servers, desktops, storage, operating
systems and standard applications will provide stabile and flexible
fulfilment of customer requirements in this company-service
situation.
Please
also consult our flyer to learn more about this topic.
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